These terms and Conditions (a)”National / Guy Salmon” means National Car Rental or Guy Salmon which are the trading names of PremierFirst Vehicle Rental (UK) Limited (b)”The Customer” means the person, firm or organisation by or on behalf of whom vehicles are rented under these terms and conditions of trading (c)”Vehicle “ means any vehicle or vehicles which are or may be from time to time rented from National / Guy Salmon by the Customer (d) “DLW “ means Damage Liability Waiver (e)”TPI” means Third Party Insurance (f) “National Insurance” means Insurance provided by National / Guy Salmon. (g) “TPI Insurer” means the insurance company insuring National / Guy Salmon Third Party Risks (h) “Working Hours” means the standard working hours as specified by National / Guy Salmon from time to time and which are available upon request (I) “ Working Day” means a normal National / Guy Salmon Working day as specified by National / Guy Salmon from time to time and details of which are available upon request. It is the responsibility of the Customer’s servant or agent when renting a vehicle from National / Guy Salmon to specify whether the rental is for business or private use, which shall then be clearly recorded on the rental agreement. Upon the Customer’s servant or agent taking possession of the Vehicle they and the Customer are deemed to have accepted the type of use stipulated in the agreement. Where the Customer’s servant or agent stipulates that the rental is on Customer’s business, the provisions stated in Clause 3 below shall apply regardless of any dispute as to whether such a rental was in relation to the Customers business or authorised by them. Where the rental is specified for private use of the Customer’s servant or agent and provided they meet driver qualification requirements, the use of National / Guy Salmon Insurance and the payment of DLW is mandatory.
1. Invoices are sent directly from National / Guy Salmon’s central accounts office in Leicester. Payment is due by the 25th day of the month following the date of invoice. Interest will be charged on a daily basis on accounts not settled by the due date at a rate of 5% above National Westminster Bank plc base rate for the time being in force. Charges on all rentals are made subject to audit corrections at final invoice stage.
Invoice queries should be raised within 14 days from the date of the invoice. Failure to raise a query within this timescale will result in acceptance of all invoice charges by the customer.
2. The Customer must specify which National / Guy Salmon group of Vehicle is to be reserved. National / Guy Salmon undertakes to charge only for the group reserved provided that eight Working Hours notice is given. In the event of shorter notice being given National / Guy Salmon reserves the right to charge for the actual group of vehicle supplied. In these instances the Customer will be informed prior to the rental commencing. All reservations are subject to availability.
3. (a) If the Customer has opted to arrange their own insurance on the Vehicle, the cover must be comprehensive. Any excess on the policy is the responsibility of the Customer. The Customer is responsible for ensuring the Vehicle is properly insured from the time of delivery until 12.00 hours on the first working day following termination of the rental and indemnifies National / Guy Salmon against any loss incurred or damage to the Vehicle in the event that such cover fails to be effective. If the Customer becomes aware of any changes in their insurance cover during the period of rental National / Guy Salmon’s Insurance Department (James House, 55 Welford Road, Leicester LE2 7AR) must be notified immediately in writing. In the event of accident/loss or damage to the Vehicle National / Guy Salmon will undertake repairs or select a repairer if applicable and will invoice the Customer for such repairs and any associated costs. Such Invoice will be subject to payment on demand. National / Guy Salmon may at its discretion accept payment direct from the Customer’s own insurers. This will in no way diminish the Customer’s obligation to pay any invoice issued for repair work. National / Guy Salmon reserves the right to inspect the Customers driving licence or that of his servant or agent and the Customer undertakes to ensure that any driver using the Vehicle holds a full (not provisional) current, valid licence. National / Guy Salmon will accept no responsibility for loss and/or damage caused whilst the Vehicle is rented to an uninsured Customer and the Customer indemnifies National / Guy Salmon for any loss, damage or liability incurred as a result of such lack of insurance. (b) If the rental agreement remains unsigned the omission of the Customer’s signature cannot be used a basis of dispute whether a rental was for business or private purposes. (c) If the rental agreement remains unsigned the omission of the Customers signature confirming the condition of the vehicle at the commencement of the rental cannot be used to dispute new damage, which is detected at the termination of the rental. It is imperative that the Customer informs the National / Guy Salmon Branch before driving the Vehicle if there is any damage to the Vehicle, which is not already recorded as “damage out” on the rental agreement. If the Customer fails to notify National / Guy Salmon of such damage they will automatically be liable for it and will be charged with any repair costs. Details of the telephone number for such notification is stipulated on the key envelope provided to the Customer. (d) Customers covering Vehicles with their own insurance and wishing to take advantage of National / Guy Salmon’s collection service agree to accept theft and damage liability on the Vehicle to allow National / Guy Salmon to effect collection for the whole of the same Working Day for Vehicles whose rental period has terminated during the morning and up to 12.00 hours on the next Working Day for Vehicles whose rental period has terminated during the afternoon or at weekends. (e) The Customer will use its best endeavours to supply full details on demand of any Third Party or Third Party Vehicle involved in any accident with the Vehicle.
4. National / Guy Salmon Insurance
DLW and TPI are available through the Company. There will be an additional charge, subject to the terms of issue, for DLW. There will be no additional charge for TPI. The Company will always require a current, full driving licence held for at least 12 months prior to rental, and reserves the right to inspect such a licence. TPI will not cover loss of or damage to the Vehicle caused by driver abuse; nor will DLW apply in these circumstances. Vehicles for which DLW and TPI are taken out are rented to the Customer on the condition that the Customer complies with their respective terms and conditions. The Insurer will not accept liability for loss and damage caused while a vehicle is rented to a Customer who does not comply with these terms and conditions; nor will DLW apply in these circumstances. The Customer agrees to make any payment necessary to put the Company in the same position as it would have been in if the breach of the relevant terms and conditions had not occurred. The Customer will supply any information concerning the driver(s) of the rented Vehicle to the Company upon demand and undertakes to allow the Company direct access to the driver(s) of the Vehicle and will fully co-operate in obtaining such access. If DLW is not taken out by the Customer, the Customer will be liable for the full cost of any damage sustained by the Vehicle. In all cases where Customer’s own insurance has not been arranged, TPI is mandatory. For the avoidance of doubt Waiver Excess applies not only to damage but also to theft of the Vehicle. In all cases the Customer remains liable for the Waiver Excess set out in the attached Schedule of Charges. The Customer will use his best endeavors to supply full details of any Third Party Vehicle involved in any accident with the Vehicle.
5. Reasonable Care The Customer acknowledges that notwithstanding the provisions of (3) and (4) above it has a duty to ensure that all reasonable care is taken of the Vehicle against damage or loss throughout the rental period. This includes but is not restricted to responsibility for any loss or damage to the Vehicle or it’s accessories as a result of theft occurring when the Customer or its servant or agent has left the keys in or with the Vehicle and the Customer hereby indemnifies National / Guy Salmon against such loss or damage.
6. Loss of Use Loss of use will be charged where as a result of damage being sustained to the Vehicle if it is required to be taken out of National / Guy Salmon’s operative fleet and repaired at an approved body shop. The charge will apply for each day that the Vehicle is unavailable for rent and where a total loss the period will be limited to 14 days. Where loss of use can be recovered from a negligent third party the Customer will not be charged provided that full details of the accident are supplied to National / Guy Salmon together with the name and address of the negligent third party involved. If, for whatever reason National / Guy Salmon is unable to recover the loss from the third party the charge will apply to the Customer. Loss of use is treated as compensation and will not be subject to VAT. The daily charge will be no more than the prevailing daily rate at the commencement of the hire.
7. Abortive Deliveries If upon delivery the Vehicle is no longer required then the Customer will be charged with the then current abortive delivery charge.
8. Delivery and Collection Charges These charges are set out in the Schedule of Charges.
9. Collections (a) Unless a time and date of collection is agreed at the time of reservation the Customer must notify National / Guy Salmon when and where the Vehicle will be available for collection at least 2 hours prior to the termination of the rental period for the Vehicle. Failure to so notify will result in an additional charge of a minimum of one day’s rental. (b) Having agreed a specific address and time for collection when the rental period has terminated then if the Vehicle is not available a charge will be made to the Customer to compensate National / Guy Salmon for the abortive collection and loss of use of the Vehicle.
10. Late Returns Vehicles are rented at a daily rate according to the agreed charge, one day being defined as any period of 24 hours from the time of commencement of the rental agreement (a ‘Rental Day’). A grace period of 59 minutes is allowed for after the end of the Rental Day. After this a days charge will be made for each Rental Day or part thereof for which the Vehicle is retained beyond the original return date.
11. Out of Hours Vehicle reservations taken within our standard operating hours, for delivery/collections outside our standard operating hours will be provided at an additional charge
12. One Way Hire This service will be provided at the charge detailed in the Schedule of Charges for all groups of vehicles EXCEPT Van and Guy Salmon Fleet. Van and Guy Salmon Fleet requests for one-way hires must be identified at the time of reservation. A charge for which will be quoted accordingly.
13. Extension of the Rental Period
14. Condition of the Vehicle National / Guy Salmon requires the Vehicle to be returned in the same condition as when rented to the Customer. If special cleaning is required for whatever reason National / Guy Salmon will make a separate charge to cover the cost of any cleaning and/or repair work required.
15. Mileage
16. Fuel The Vehicle is supplied with a full tank of fuel. If the Vehicle is delivered to the Customer, the Customer is liable for the cost of the fuel from the time it leaves the National / Guy Salmon branch until such time as it is returned to a National / Guy Salmon Branch. The Vehicle will be refuelled upon return to a National / Guy Salmon branch and the Customer accepts responsibility for the cost of such refuelling at the prevailing National / Guy Salmon rate per litre.
17. Parking Charges Tolls and Fines
18. Premium Location Supplement All rentals commencing from a premium location will be subject to a service charge per rental.
19. Road Fund Tax A surcharge per day is applicable on all rentals. This charge is subject to change.
20. Meet and Greet Where National / Guy Salmon are required to meet a driver at a public point (e.g. railway station) at the commencement or termination of a rental a charge will be levied in addition to any other delivery or out of hours charges.
21. Key Charge Where keys are lost whilst the Vehicle is on rent, a charge will be made when a replacement set are supplied.
22. 24 Hour Call Out Facility All 24-hour callouts will incur a service charge. This facility is only available if specified in your agreement with National / Guy Salmon.
23.Additional Charges The Customer acknowledges that the rental charges agreed relate to the service specified. National / Guy Salmon reserves the right to charge for any service required in addition to that agreed.
24. Change of Rates
25. Breakdown The Company undertakes to provide a Vehicle to the Customer which is in good working order and which functions satisfactorily throughout the rental period. If the Vehicle breaks down during the rental period (but only for reasons attributable to the Company’s negligence or willful default), the Company undertakes to place the Customer in the position which he would have been in had the breach not taken place. Therefore the Company will, where the Vehicle breaks down in mainland UK, arrange, as soon as reasonably practicable after being informed of the breakdown, (a) recovery and repair of the rented Vehicle so that it is rendered functional, to a satisfactory extent, for the remainder of the rental period and/or, (b) where the rented Vehicle cannot be so repaired, provision of a replacement vehicle, of an equivalent standard and size to the rented Vehicle, to the Customer for the remainder of the rental period. Provision of this service in circumstances other than those shown above shall be at the discretion of the Company.
Where the Vehicle develops a fault during the rental period owing to any reason whatsoever, the Customer undertakes to inform the Company immediately, and not to use the Vehicle while it is in an unroadworthy condition.
26. Use Outside UK National / Guy Salmon must be informed in advance if the Customer wishes to use the Vehicle outside mainland United Kingdom. National / Guy Salmon will impose a surcharge upon such hirings. Green Card Insurance and RAC breakdown cover (or equivalent) is mandatory. This will be charged on the Customer’s invoice. If it is not possible to arrange appropriate insurance cover in the country of destination then National / Guy Salmon reserves the right to refuse permission for the Vehicle to be used in that country.
In the case of Customers using their company’s own insurance the Green Card insurance must be arranged by the relevant insurer. The Customer shall comply with any insurance in force with respect to the Vehicle, passengers, contents, rental and third parties. If any additional documentation is to be supplied by National / Guy Salmon to comply with any regulations or code of practice National / Guy Salmon reserves the right to make an additional charge. It is the responsibility of the Customer to ensure that the Vehicle complies with all local legalisation.
27. International Rules These are subject to the terms and conditions of rental in the country of hire.
28. Equipment
29. Customers own Property The Customer acknowledges that property placed within the Vehicle is at their own risk and that National / Guy Salmon has no responsibility for such property.
30. Contact with the DVLA If a Customer renting a car on National / Guy Salmon Insurance arrives to collect the Vehicle without their Driving Licence National / Guy Salmon will levy a charge for contacting the DVLA on behalf of the driver to ascertain their licence status.
31. Organisational Details To obtain credit facilities from National, Limited Companies, PLC’S and registered charities must produce headed stationary with registered number, registered office address and ultimate parent where applicable. Partnerships must provide names and home addresses of partners. Sole traders must provide the home address of the owner. Government and Local Authorities must provide official letterhead. National / Guy Salmon reserves the right to request additional information it may require prior to opening and during the operation of an account
32. Taxes Government taxes and other levies will be charged as required by current legalisation.
33. Sub Contractors National / Guy Salmon reserves the right to delegate its obligations hereunder to any sub-contractor of its choosing. In the event of such delegation National / Guy Salmon will ensure that these terms and conditions will apply.
34. Termination National / Guy Salmon reserves the right to terminate any rental entered into by the Customer under these Terms and Conditions in the event of any breach by the Customer of these Terms and Conditions.
35. Other Agreements These terms and conditions are to be read in conjunction with, and the Customer agrees to comply with, the terms and conditions of any other relevant agreements between National, the TPI insurer and the Customer which may be from time to time taken out.
36. Variations Any Variations from these terms and conditions are only binding upon National / Guy Salmon if agreed in writing.